The Club Executive has held a series of meetings following the COVID lockdowns of the last 2 years. It is fair to say that the Club was greatly impacted by the lockdowns with several members not paying fees or kit costs. In line with other Clubs, we are reviewing refund policies should further lockdowns occur.
Club fees cover all costs involved with pre-season and competition fees. The majority of costs are incurred prior to the junior season commencing with many players training for 3 months before competition. Fee refunds will reflect this.
The Club has uncoupled the football association fees and kit fees from the Club fees. Once a player has participated in competition, the association fees are not refundable. Kit fees once worn are not refundable, however if there is an issue with the kit, you can contact KC Sports: kcsports@mail.com
Fees are payable to complete registration and to constitute membership to Casey Comets Football Club.
Casey Comets has a 'No Pay, No Play', No Exceptions and a 'No Change of Mind' refund policy.
Once registration fees are paid, there are no refunds - in exceptional or hardship circumstances, the Executive will consider. Applications must be in writing to the Secretary: admin@caseycomets.com.au and will be discussed at a following Committee meeting. Any refund would be proportionate based on time spent at pre season and the stage of the season.
Change of mind situations will not be considered including moving to another Club.
Injury or sickness preventing a player continuing early in the season will be considered.
Payment plans are offered at the time of registration and must be completed before a refund is considered. If a player leaves prior to completion of a payment plan, the Club will exercise its right to follow up outstanding payment.
COVID 19 LOCKDOWN SEASON CANCELLATION
Like everyone, we really hope that community sport and recreation can continue with no further lockdowns. Any lockdown that occurs is out of our control and we have to follow guidance given by our State Association, Sport & Rec. Victoria and State Government.
As a community not for profit organisation, the Club does not hold reserves to allow financial refunds.In the 2020 & 2021 lockdowns, community sport had no policies for season cancellations in relation to pandemics. Clubs are now looking at Consumer Affairs Victoria and are guided where refund policies are concerned.
Should a lockdown occur, we will monitor the situation closely.
If the season has cancelled with the majority of the season played, the Club will not issue refunds. The majority of the fees will have been spent covering the costs of the pre season and season. If there is a credit determined, it will be added to the following years membership and not a financial refund.
If the season is suspended early in the season, the State Association will look to resume as soon as lockdown is lifted. the Club will await their instruction and proceed with the season when allowed.
If there is a cancellation early in the season, the Club will look to rollover a credit to be used in a following season or an end of season tournament should community sport be allowed to return.